Privacy Policy
Welcome to MAT Telehealth LLC, operated by MAT Telehealth LLC . Your privacy is extremely important
to us. This document outlines how we collect, use, and protect your personal information, including
communications sent through SMS (text messaging) in compliance with The Campaign Registry (TCR)
and all applicable regulations.
At MAT Telehealth LLC, we believe your personal information deserves the highest level of care and
confidentiality. We only collect data necessary to provide you with seamless health services,
appointment updates, and communication. We will never sell, rent, or share your phone number or
personal information with third parties for marketing purposes.
SMS Consent and Communication
By providing your mobile number and opting in, you consent to receive SMS messages from MAT
Telehealth LLC . These messages are designed to enhance your healthcare experience and keep you
informed.
You may receive SMS messages about:
-Appointment confirmations and reminders
-Follow-up messages from your provider
-Billing or insurance-related updates
-Health tips or limited-time offers relevant to your care
Example Message:
“Hello, this is a friendly reminder from MAT Telehealth regarding your upcoming appointment at 3296
Westerville Rd #1068, Columbus, OH 43224, on 03/22/2025. Reply STOP to opt out at any time.”
Message Frequency:
Message frequency may vary depending on your care plan or engagement. You may receive up to 3 SMS
messages per week related to your appointments, billing, or updates.
Message and Data Rates:
Standard message and data rates may apply, depending on your carrier and mobile plan. These costs are
your responsibility and vary by service provider.
Opt-In Methods
You can choose to opt in to receive SMS communications through:
-Submitting your contact details on our website forms
-Providing verbal consent during a consultation or phone call
-Signing up for notifications as part of your intake process
Opt-Out Methods
-You can stop receiving messages at any time by replying “STOP” to any text message you receive.
-You may also contact us directly to request removal from our SMS list.
Need Assistance?
If you experience issues with SMS messages, reply “HELP” or reach out to our support team directly:
Phone number : 630-3817-998
Website: https://mattelehealth.com/
Message and data rates may apply.
You can opt out anytime by texting “STOP.”
For help, text “HELP” or visit our website.
SMS delivery may vary based on your carrier network.
Acceptance of Terms
By engaging with MAT Telehealth LLC, submitting your phone number, or using our services, you agree
to the terms outlined here, including consent to receive SMS communications as described in this policy.
Your phone number will only be used for official business and healthcare-related communications.
We will not share or sell your number for external marketing or advertising.
-Appointment scheduling and reminders
-Follow-up and wellness check-ins
-Billing or account notifications
-Occasional promotions related to healthcare services
“Hi! This is your appointment reminder with Dr. [Name] from MAT Telehealth on Jul y 21st at 3:00 PM.
Reply STOP to unsubscribe at any time.”
Message frequency may vary based on your interaction with MAT Telehealth . You may typically receive
up to 2–3 SMS messages per week.
Standard carrier message and data rates may apply. MAT Telehealth LLC is not responsible for any
charges imposed by your mobile provider.
You may opt in during registration, through online forms, or verbally during a consultation.
You may opt out anytime by replying “STOP” to any message or contacting our support team.
By providing your phone number, you consent to receive text messages from MAT Telehealth related to
appointments, services, updates, or promotions. Message frequency may vary. Standard message and
data rates may apply. You may opt out anytime by texting “STOP.”